This post is the last one in the current series looking at how you can drive significant improvements in your organisation at very little cost. Improving Employee Engagement has been shown to lead to step-change improvements in all of the following areas:-
- Income growth
- Productivity and performance
- Customer/client satisfaction
- Absence and well-being
- Staff retention
- Health and safety
This final post of this series will focus on what is happening in the real world in the area of health and safety.
- The Health and Safety Executive estimated the costs of workplace injuries and ill health at £14 billion in 2009/10, and better managing these events opens the possibility of reducing the human and financial costs of workplace injury and accidents.
- The Olympic Games of 2012 was seen as a great success for many reasons. The Olympic Delivery Authority achieved an Accident Frequency Rate of less than half the construction industry average, and attributed this to strategies known to improve Employee Engagement.
- A study of 8 NHS organisations found health and safety to be the fourth biggest driver of Employee Engagement, affecting Employee Engagement levels more than length of service, quality of communications and levels of cooperation (Institute for Employment Studies 2003).
- Gallup reports that those organisations in the bottom 25% for Employee Engagement averaged 62% more accidents than those in the top 25% (Gallup 2006).
- 54% of the disengaged say work has a negative effect on their physical health as against 12% of the engaged (Gallup).
- Having an accident, an injury at work, or experiencing harassment (particularly if the manager is the source of the harassment) all have a big negative impact on engagement (Institute for Employment Studies 2003)
- ‘Worker involvement in health and safety: what works?’ a 2010 report to the Health & Safety Executive (HSE) in behalf of RoSPA (the Royal Society for the Prevention of Accidents) identified 14 top tips for improving Employee Engagement in health and safety. It was conducted in Scotland following the adoption of WISH (Worker Involvement in Safety and Health) by the HSE as part of their 2009 strategy. Numerous case studies illustrated how increased involvement led to significant health and safety improvements such as decreases in both reportable injuries (RIDDORs) and non-reportable incidents.
- Employee Engagement has been shown to improve safety performance, with the impact of employee knowledge of health and safety policies being only twice that of the impact of Employee Engagement on safety performance, yet far more than twice the effort and cost is spent on health and safety policies (and staff) in most organisations.
Organisations can improve their health and safety performance and improve the lives and well-being of their employees and other stakeholders, can protect their corporate reputations and can drive bottom-line improvements by introducing sensible programmes to improve Employee Engagement. These programmes do not cost a great deal and deliver economic and social benefits for all. Organisations and societies win when well-designed programmes to increase Employee Engagement are thoughtfully and consistently implemented.